Privacy Policy | Personal information and full customer security

At AB-28, we respect the privacy of our users and customers and are committed to protecting the personal information provided to us when using our website.

The purpose of this Privacy Policy is to clearly explain what information we may collect, how we use it, how we protect it, and what rights you have regarding your personal information.

By using this website and the services offered through it, you agree to the Privacy Policy described on this page.

What Information Do We Collect?

When you use our website, make a purchase, or contact AB-28, we may collect different types of information.

Information Provided When Making a Purchase

When placing an order on our website, we may collect information such as:

Full name.
Shipping address.
Phone number.
Email address.
Order details.
Information required to deliver your order and provide customer service.

Payment details are not stored directly by us. Payments are processed through secure payment providers in accordance with commonly accepted security procedures and industry standards.

Technical Information About Website Usage

When browsing our website, certain technical information may be collected, including:

IP address.
Browser and device type.
Pages viewed on the website.
Browsing times and how the website is used.
Statistical data regarding user activity.

This information is primarily used to improve the user experience, enhance website security, and analyze website performance.

How Do We Use Your Information?

The information we collect may be used for the following purposes:

Processing and Managing Orders

Processing orders.
Delivering products.
Sending order-related updates.
Providing customer service.

Improving Our Website and User Experience

We use statistical information to understand how visitors interact with our website and to improve:

Website structure.
The shopping experience.
The products and services we offer.

Communication With Customers

Subject to the user's consent and applicable law, we may send:

Order updates.
Service-related information.
Marketing communications, promotions, and special offers.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the relevant messages.

Use of Third-Party Services

AB-28 may use external service providers to operate the website, improve our services, and manage our business activities.

These services may include:

E-commerce platform providers.
Payment processors.
Shipping and delivery companies.
Analytics and measurement tools.
Marketing and advertising platforms.

These service providers may receive access only to the information necessary to provide their services and operate according to their own privacy policies and terms of use.

Cookies

Our website may use cookies for purposes including:

Ensuring the website functions properly.
Saving user preferences.
Improving the browsing experience.
Analyzing website usage.
Personalizing content and advertising.

You can manage or restrict the use of cookies through your browser settings.

For more information, please refer to our:

AB-28 Cookie Policy

Information Security

AB-28 takes reasonable measures to protect users' personal information against unauthorized access, improper use, or disclosure.

We use appropriate security measures based on the nature of our website and generally accepted industry standards.

However, it is important to understand that no online system can guarantee complete protection against every possible security risk.

Data Retention

We retain personal information only for as long as necessary for purposes such as:

Providing our services.
Managing orders.
Complying with legal requirements.
Handling customer inquiries.
Improving our services.

Once the information is no longer required, it will be handled in accordance with company policies and applicable law.

User Rights

Subject to applicable law, users may have the right to request:

Access to personal information stored about them.
Correction of inaccurate information.
Updating or deletion of personal information, where applicable.

Privacy-related requests can be sent to:

📧 office@ab-28.com

Changes to This Privacy Policy

AB-28 may update this Privacy Policy from time to time to reflect changes in our website operations, legal requirements, or the services we use.

Any changes will be published on this page and will take effect upon publication.

Contact Us About Privacy

For questions, requests, or inquiries regarding this Privacy Policy, please contact us at: