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Order Cancellation

At AB-28, we believe in transparency, fairness, and a secure shopping experience. If you wish to cancel an order placed through our website, you may submit a cancellation request in accordance with applicable Israeli law and our website policies.

We recommend reviewing the information below before submitting your request to help ensure fast, efficient, and accurate processing.

How Can I Submit a Cancellation Request?

You can contact us using any of the following methods:

To help us process your request as quickly as possible, we recommend including your order number, the name of the person who placed the order, and your contact details.

Processing Your Cancellation Request

Each cancellation request is reviewed and processed in accordance with the Israeli Consumer Protection Law, 5741-1981, its applicable regulations, and AB-28's Returns and Exchanges Policy.

Where a customer is entitled to a refund, the refund will be processed in accordance with applicable law and issued to the original payment method used for the purchase, subject to the terms specified in our website policies.

Full Information About Cancellations, Returns & Exchanges

This page provides general information about order cancellations.

For complete and detailed information, including eligibility requirements, cancellation periods, product return procedures, refunds, products that may not be eligible for cancellation, and additional information, please visit our Returns, Exchanges & Cancellation Policy page.

Need Help?

If you have any questions regarding an order cancellation, an existing order, or any other matter, the AB-28 Customer Service team will be happy to assist you via our Contact Us page.

Email: contact@ab-28.com

Thank you for choosing AB-28.

We make every effort to provide every customer with a high-quality, secure shopping experience and professional service every step of the way.